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WestJet announces release of EY report

Report details review of airline's Respect in the workplace policy and practices

CALGARY, Aug. 18, 2016 /CNW/ - Today, WestJet announced it has released EY's executive report on the airline's current reporting procedures as well as practices for a safe and harassment-free work environment for its employees. The report can be downloaded on the WestJet blog.

EY's report includes five recommendations:

  • Update and fully implement the respect in the workplace (RITW) policy and practices
  • Design and deliver formal RITW communication, education and training to all WestJet employees
  • Increase accountability of the People Relations team for the application of the policy including regular reporting of policy compliance and RITW performance metrics to the WestJet Board
  • Formalize data capture and document management processes
  • Increase accessibility to RITW policies, guidance and resources

A four-phased approach has been developed to prioritize implementation actions. The four phases include an initial policy update, a drive for RITW awareness, training and application of the updated policy, and continuous monitoring and improvement.

"We engaged EY to provide an independent, third-party assessment of our policies and practices around respect in the workplace and we welcome the recommendations in this report," said Gregg Saretsky, WestJet President and CEO. "We are fully committed to implementing the recommendations and in fact, have already started to do so. There is always room for improvement and we look forward to following the path laid out in this report."

Due to ongoing legal proceedings WestJet will not provide further comment.

About WestJet
We are proud to be Canada's highest-rated airline for customer service, powered by an award-winning culture of care and recognized as one of the country's top employers. We offer scheduled service to 100 destinations in North America, Central America, the Caribbean and Europe. Through our regional airline, WestJet Encore, and with partnerships with airlines representing every major region of the world, we offer our guests more than 150 destinations in more than 20 countries. Leveraging WestJet's extensive network, flight schedule and remarkable guest experience, WestJet Vacations delivers affordable, flexible travel experiences with a variety of accommodation options for every guest. Members of our WestJet Rewards program earn WestJet dollars on flights, vacation packages and more. Our members use WestJet dollars towards the purchase of WestJet flights and vacations packages on any day, at any time, to any WestJet destination with no blackout periods  ̶  even on seat sales. For more information about everything WestJet, please visit

Recent recognition includes:
2015/2011/2010/2008/2007/2006/2005 Canada's Most Admired Corporate Culture (Waterstone Human Capital)
2015 Best Employers in Canada (Aon Hewitt)
2015/2014/2013 WestJet RBC World Elite MasterCard ranked #1 in Canada (MoneySense magazine)
2014/2013 WestJet RBC World Elite MasterCard ranked #1 in the Canada's Choice ranking (
2014 Interbrand Canada's Best Canadian Brands (Rank #20)
2014 Brands of the Year (Strategy magazine)
2014 Canada's Most Preferred Airline (Ipsos)
2014 Value Airline of the Year (Air Transport World magazine)
2014/2013/2012 Canada's Most Attractive Employer (Randstad)
2014/2013/2012/2011 Highest equity score: airline, vacation package supplier brands (Harris/Decima EquiTrend Study)

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