News Releases
Only Canadian airline in Five-Star category
CALGARY, Sept. 28, 2017 /CNW/ - WestJet today announced it has been named a Five-Star winner by The Airline Passenger Experience Association (APEX) at the APEX Awards at the Long Beach Convention and Entertainment Center in Long Beach, California. WestJet was named a Five-Star winner in the low-cost category and was the only Canadian airline recognized at the Five-Star level.
"We are pleased to have been recognized by APEX as providing a guest experience worthy of a five-star rating," said Rossen Dimitrov, WestJet Chief Guest Experience Officer. "Our brand of caring and friendly service resonates with our guests and we are most appreciative that our efforts are appreciated by the travelling public. As WestJet continues our expansion to new destinations, it's exciting that our focus on guest experience is being rewarded."
The APEX Awards are determined using the TripIt app from Concur, with more than 13 million travellers rating airlines on a five-star scale, from November 2016 through July 2017. The ratings determined the winners of the Passenger Choice Awards, with four- and five-star-rated airlines further honored in the categories of Global, Major Regional and Low-Cost airlines.
About WestJet
WestJet is proud to be named Best Airline in Canada and one of the best Low Cost Airlines in North America, based on authentic reviews from the travelling public on Trip Advisor, the world's largest travel site. We are one of very few airlines globally that does not commercially overbook. Together with our regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships. WestJet Vacations offers affordable, flexible vacations to more than 60 destinations and the choice of more than 800 hotels, resorts, condos and villas. Members of the WestJet Rewards program earn WestJet dollars on flights, vacation packages and more. Members use WestJet dollars towards the purchase of flights and vacations packages to any WestJet destination with no blackout periods, and have access to Member Exclusive fares offering deals to WestJet destinations throughout our network and those of our partner airlines.
WestJet is publicly traded on the Toronto Stock Exchange (TSX) under the symbol WJA. For more information about everything WestJet, please visit westjet.com.
Recent recognition includes:
2017 Five-Star Airline in the Low-Cost Category (The Airline Passenger Experience Association)
2017/2016 Canada's Most Trusted Airline (Gustavson School of Business at the University of Victoria)
2017 Best Airline in Canada and Travellers' Choice Winner Mid-Sized and Low Cost Airlines – North America (TripAdvisor Travelers' Choice awards for Airlines)
2016 Canada's most reputable company for Corporate Social Responsibility (Reputation Institute)
2016/2015/2014/2013/2012 Ranked top three for Canadian Brands (Canadian Business Magazine)
2016/2015/2014/2013 WestJet RBC World Elite MasterCard ranked #1 in Canada (MoneySense magazine)
2015/2011/2010/2008/2007/2006/2005 Canada's Most Admired Corporate Culture (Waterstone Human Capital)
2015 Best Employers in Canada (Aon Hewitt)
Connect with WestJet on Facebook at facebook.com/westjet
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Subscribe to WestJet on YouTube at youtube.com/westjet
Read the WestJet blog at blog.westjet.com
SOURCE WestJet
