News Releases

WestJet comments on pending passenger protection regulations

CALGARY, Dec. 17, 2018 /CNW/ - WestJet today commented on the federal government's announcement concerning the pending release in Gazette One of passenger protection regulations.

"As a company, taking care of our guests is central to our brand and fundamental to our business," said Mike McNaney, WestJet Vice-President, Industry, Corporate and Airport Affairs. "We are proud of our award-winning culture of care, and our guest service is a source of innovation and investment that has seen us recognized as the best airline in Canada for 2017 and 2018 based on reviews by the travelling public on TripAdvisor."

Said McNaney, "With over one million base fares in the market under $100, our upcoming 787 Dreamliner launch, and the launch of our ultra-low-cost carrier, Swoop, we are delivering for Canadians by lowering the cost of travel, increasing choice and competition and creating jobs in many key sectors of the economy."

Once the draft regulations are released on Saturday, December 22, WestJet will review the regulations for potential impact on the obligations of our partners in the air travel supply chain, including federal government agencies, along with potential impacts on airfares and consumers.

We look forward to the opportunity to participate in the upcoming public consultation to ensure the draft regulations achieve the appropriate balance sought by the Minister of Transport.

About WestJet
Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships. WestJet Vacations offers affordable, flexible vacations to more than 60 destinations and the choice of more than 800 hotels, resorts, condos and villas.  Members of the WestJet Rewards program earn WestJet dollars on flights, vacation packages and more. Members use WestJet dollars towards the purchase of flights and vacations packages to any WestJet destination with no blackout periods, and have access to Member Exclusive fares offering deals to WestJet destinations throughout our network and those of our partner airlines.

WestJet is proud to be recognized as Best Airline in Canada and Travellers' Choice winner – North America for 2017 and 2018 in the TripAdvisor Travellers' Choice awards for Airlines. The airline was also named the Travellers' Choice Winner – Economy, North America, 2018. All awards are based on authentic reviews from the travelling public on TripAdvisor, the world's largest travel site. We are one of very few airlines globally that does not commercially overbook.

WestJet is publicly traded on the Toronto Stock Exchange (TSX) under the symbol WJA. For more information about everything WestJet, please visit westjet.com.  

Recent recognition includes:
2018 Number-One-Ranked Airline Credit Card in Canada (Rewards Canada) 
2018 North America's Best Low-Cost Airline (Skytrax)
2018/2017 Best Airline in Canada and Travellers' Choice Winner Mid-Sized and Low Cost Airlines – North America (TripAdvisor Travellers' Choice awards for Airlines)
2018 Travellers' Choice Winner – Economy, North America (TripAdvisor Travellers' Choice awards for Airlines)
2018/2017/2016 Canada's Most Trusted Airline (Gustavson School of Business at the University of Victoria)
2016 Canada's most reputable company for Corporate Social Responsibility (Reputation Institute)
2016/2015/2014/2013/2012 Ranked top three for Canadian Brands (Canadian Business Magazine)
2016/2015/2014/2013 WestJet RBC World Elite MasterCard ranked #1 in Canada (MoneySense magazine)

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SOURCE WESTJET, an Alberta Partnership

For further information: To contact WestJet media relations, please email media@westjet.com.