News Releases

Media Advisory - WestJet warning public of ongoing phone scam

Airline does not use telemarketers

CALGARY, Jan. 31, 2019 /CNW/ - In the effort to raise awareness, WestJet today is warning the public of an ongoing phone scam where fraudsters are posing as WestJet representatives.  

"It's important the public is aware that these calls are not coming from WestJet or a representative of WestJet," said Richard Bartrem, WestJet's Vice-President Marketing Communications. "Many of us here have been on the receiving end of these calls and understand the irritation they are causing. We sincerely apologize for any inconvenience to the public and encourage Canadians to report their concerns to the correct authorities in the effort to locate the source of the issue."

WestJet does not engage in telephone marketing and reminds the public to avoid sharing their credit card numbers and other private information with fraudsters posing as WestJet.

WestJet has more information posted on its advisories page under 'scams' available online: https://www.westjet.com/en-ca/travel-info/advisories

Additionally, the public can contact the RCMP Canadian Anti-Fraud Centre at 1-888-495-8501 or visit their website http://www.antifraudcentre.ca/ for more information and to report details.

About WestJet
Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships. WestJet Vacations offers affordable, flexible vacations to more than 60 destinations and the choice of more than 800 hotels, resorts, condos and villas.  Members of the WestJet Rewards program earn WestJet dollars on flights, vacation packages and more. Members use WestJet dollars towards the purchase of flights and vacations packages to any WestJet destination with no blackout periods, and have access to Member Exclusive fares offering deals to WestJet destinations throughout our network and those of our partner airlines.

WestJet is proud to be recognized as Best Airline in Canada and Travellers' Choice winner – North America for 2017 and 2018 in the TripAdvisor Travellers' Choice awards for Airlines. The airline was also named the Travellers' Choice Winner – Economy, North America, 2018. All awards are based on authentic reviews from the travelling public on TripAdvisor, the world's largest travel site. We are one of very few airlines globally that does not commercially overbook.

WestJet is publicly traded on the Toronto Stock Exchange (TSX) under the symbol WJA. For more information about everything WestJet, please visit westjet.com.  

Recent recognition includes:
2018/2017 Best Airline in Canada and Travellers' Choice Winner Mid-Sized and Low Cost Airlines – North America (TripAdvisor Travellers' Choice awards for Airlines)
2018 Travellers' Choice Winner – Economy, North America (TripAdvisor Travellers' Choice awards for Airlines)
2018/2017/2016 Canada's Most Trusted Airline (Gustavson School of Business at the University of Victoria)
2016 Canada's most reputable company for Corporate Social Responsibility (Reputation Institute)
2016/2015/2014/2013/2012 Ranked top three for Canadian Brands (Canadian Business Magazine)
2016/2015/2014/2013 WestJet RBC World Elite MasterCard ranked #1 in Canada (MoneySense magazine)

Connect with WestJet on Facebook at facebook.com/westjet
Follow WestJet on Twitter at twitter.com/westjet
Subscribe to WestJet on YouTube at youtube.com/westjet
Follow WestJet on Instagram instagram.com/westjet 
Read the WestJet blog at blog.westjet.com

SOURCE WESTJET, an Alberta Partnership

For further information: Media contacts: To contact WestJet media relations, please email media@westjet.com.