News Releases

WestJet guarantees its lowest price
Canada NewsWire

Airline responds to uncertain times with certainty

CALGARY, March 31 /CNW/ - WestJet today introduced the WestJet Price Guarantee for guests booking between March 31 and April 6, 2009. Despite uncertain times, WestJet guests can be certain of one thing - they'll get the lowest WestJet price.

WestJet's Price Guarantee applies to flights booked between March 31 and April 6, 2009, for travel on or before June 30, 2009. If, after booking, a guest finds a lower fare on for the same WestJet flight number for travel on the same date on or before June 30, 2009, the difference will be placed in a credit file for use on another WestJet flight within 12 months.

"We're introducing the WestJet Price Guarantee in response to our guests, who want some certainty in these uncertain times," said Bob Cummings, WestJet's Executive Vice-President of Guest Experience and Marketing. "We are launching an aggressive seat sale at the same time so that our guests can book with the confidence that they are paying the lowest price. There are external signs that perhaps the economic outlook is improving and we want to ensure our guests take advantage of the lower fares while they are available.

"This is the time of year where we would normally be working on our annual April Fool's promotion," continued Mr. Cummings "but we are focusing our efforts on providing the best value for our guests. Our strong financial and brand health as well as unique offers like this are all part of the value proposition that has more and more guests flying with us. They want to know they're getting the lowest fare we have to offer and our news today delivers that peace of mind. This is a unique price guarantee within the airline industry in Canada. WestJet is proud to be the airline that continues to drive value for the guest."

The small print

This offer is valid on flights booked between March 31 and April 6, 2009, for travel on or before June 30, 2009, through, our Sales Super Centre, and participating travel agencies. This offer is only available on previously booked WestJet flights where the same flight date, time and departure and arrival cities in a confirmed booking are available on at a lower price. Guests must call and notify WestJet of the lower price while the price is still available online. Guests must have their name and booking reference number available. Requests must be verified by WestJet. Approved requests will be given a credit file for the difference in base fare plus applicable GST/HST/QST (other fees and surcharges are excluded) between the original purchase price and the sale price. Credit files are valid for 12 months from the date of creation; however, they are non-transferable, and may not be combined with any special promotional offer. WestJet reserves the right to amend, extend or discontinue this offer at any time by giving 24 hours notice. Offer not valid on WestJet Vacations bookings and cannot be combined with any promotional codes or other offers.

About WestJet

WestJet is Canada's leading high-value low-cost airline offering scheduled service throughout its 55-city North American and Caribbean network. Named one of Canada's most admired corporate cultures in 2005, 2006, 2007 and 2008, WestJet pioneered low-cost flying in Canada. WestJet offers increased legroom, leather seats and live seatback television provided by Bell TV on its modern fleet of 78 Boeing Next-Generation 737 aircraft. With future confirmed deliveries for an additional 43 aircraft, bringing its fleet to 121 by 2013, WestJet strives to be the number one choice for travellers.