News Releases
Online travel website releases annual State of Air Travel Poll
CALGARY, March 5 /CNW/ - WestJet today announced that its flight attendants have been voted Canada's best in an annual poll conducted by the online travel website FlightNetwork.com.
Of the 976 Canadian consumers surveyed, 63.5 per cent said WestJet has the best flight attendants of any Canadian airline. Over 90 per cent of respondents identified "a good attitude" as being the most important attribute for a flight attendant, followed by "friendliness" and "a quick response."
"Our WestJetters continue to be a driving force behind our success," said Tyson Matheson, WestJet Vice-President, People Relations, Inflight and Culture. "This is a particularly tremendous honour for our nearly 2,400 fabulous flight attendants who work hard and always strive to deliver a great guest experience. And, by the way, we think they're the best, too!"
The results are contained in the annual State of Air Travel Poll which was conducted by FlightNetwork.com between October 20 and November 1, 2010, using its blog, Facebook page and customer database.
In February, WestJet was one of only two Canadian companies named a J.D. Power 2011 Customer Service Champion by the prestigious global marketing information services company, J.D. Power and Associates. This award was also based on customer opinions gathered in 2010.
About WestJet
WestJet is Canada's favourite airline, offering scheduled service throughout its 71-city North American and Caribbean network. Inducted into Canada's Most Admired Corporate Cultures Hall of Fame and named one of Canada's best employers, WestJet pioneered low-cost flying in Canada. Named a J.D. Power 2011 Customer Service Champion, WestJet offers increased legroom, leather seats and live seatback television provided by Bell TV on its modern fleet of 93 Boeing Next-Generation 737 aircraft. With future confirmed deliveries for an additional 42 aircraft through 2018, WestJet strives to be one of the five most successful international airlines in the world.
About WestJet Vacations
Launched in 2006, WestJet Vacations provides guests with a wide selection of vacation packages to popular vacation destinations in North America, Mexico and the Caribbean. Leveraging WestJet's friendly employees, extensive network and solid value proposition, WestJet Vacations offers guests a fun, friendly and caring vacation experience.
Connect with WestJet on Facebook at www.facebook.com/westjet
Follow WestJet on Twitter at www.twitter.com/westjet
Subscribe to WestJet on YouTube at www.youtube.com/westjet