News Releases

WestJet does not use telemarketers or share guests' personal information

CALGARY, April 14 /CNW/ - WestJet is today warning the public about the reoccurrence of a scam being perpetrated by fraud artists trying to obtain credit card information. The scam is occurring nationally via telephone whereby callers pose as WestJet or other reputable companies.

Although there are variations to this scam, fraudsters are randomly calling people to say that they are eligible to win a prize, but will have to purchase a product or send money to receive it. Credit card information is usually requested.

WestJet does not engage in telephone marketing or share guests' personal information with third parties for use in telephone marketing. Those responsible for this fraud are calling telephone numbers they have selected at random.

"We have taken steps to warn our guests in the past when these scams have surfaced, and now this one appears to be making the rounds again," said Bob Cummings, WestJet Executive Vice-President, Marketing and Sales. "We want Canadians to know that this is a scam, and that we are not providing any guest information to these fraudsters."

For more information on this and other scams, visit the Canadian Anti-fraud Centre at www.antifraudcentre.ca. Anyone receiving one of these calls should hang up immediately and call 1-888-495-8501 or email info@antifraudcentre.ca to report it.

About WestJet

WestJet is Canada's favourite airline, offering scheduled service throughout its 71-city North American and Caribbean network. Inducted into Canada's Most Admired Corporate Cultures Hall of Fame and named one of Canada's best employers, WestJet pioneered low-cost flying in Canada. Named a J.D. Power 2011 Customer Service Champion, WestJet offers increased legroom, leather seats and live seatback television provided by Bell TV on its modern fleet of 94 Boeing Next-Generation 737 aircraft. With future confirmed deliveries for an additional 41 aircraft through 2018, WestJet strives to be one of the five most successful international airlines in the world.

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